Terms

introduction

• This website is operated by TWB Digital LTD (hereinafter "TWB" or the "Company") and is also used as a sales site for the purchase of our studio products and branding packages (hereinafter "the Product")
. Treats members of both sexes equally.
• The purchase through the website is subject to the conditions detailed in these regulations.
• The mere purchase of the product on the website will constitute a statement by the customer that he has read the provisions of these regulations, understood them and agreed to them. The regulations constitute a binding contract between you and the company.

the purchase

• The site allows customers to buy the product conveniently, easily and safely via the Internet.
• You can purchase the product on the website at any time until the stock runs out.
• The purchase on the website is by credit card only and the transaction will be carried out after approval by the credit company.
• The price of the product on the website includes the VAT.
• The company reserves the right to stop the marketing and sale of the product at any time, as well as deny the right to purchase on the sales site at its discretion.

Returns and cancellations

• The transaction can be canceled by contacting the company's customer service by phone or e-mail, provided that the company has not started placing the order. The cancellation of the deal will be valid only after receiving an e-mail from the company confirming the request to cancel the deal. 
• In the event of cancellation of the transaction, the company will return to the client the amount paid less cancellation fees, for a total of 5% of the value of the transaction.
• If the deal is canceled after a company has already started the work process, the customer will bear the cost of the work done up to the time of cancellation, plus the cancellation fee.
  The transaction cancellation policy detailed above will only apply to products purchased on the website. 

Delivery and transportation of the product

• The company will take care of delivering the product to the customer to the address typed by him when making the purchase on the sales site, within 14 business days from the approval of the graphics by the customer.
• The company will not be responsible for any delay and/or delay in delivery and/or non-delivery, caused as a result of a delay on behalf of The customer with the approval of the graphic or by force majeure and/or events beyond its control.
• The product will be delivered to the address provided by the customer at the time of purchase, and the customer cannot collect the product from the company's offices.
Shipping fees will be added to the product price as indicated on the website.

Customer Service

• For any question or inquiry regarding the product, you can contact the company's service representatives at  054-667-3655

 

Warranty and service

• The warranty for the product covers material defects in the body of the product and/or its operation which were caused by the company.
• The warranty is only valid for a customer who has an original proof of purchase and only if the purchase was made through the online store. The company reserves the right to require the customer to prove that he is the original purchaser of the product.
• The sole remedy for any defective product covered under the warranty is limited to repair or replacement of the defective product. The company's total liability with respect to any defective product will in no case exceed the purchase price of the defective product.
• The company's responsibility will not apply in cases where the defect in the product is caused by incorrect use of the product.
• The company will not be responsible for any direct or indirect damage resulting from the use or incorrect use of the product, including any accidental, special, indirect or consequential damage - as far as the law allows. The customer bears the responsibility and all risks and liabilities for loss, damage and damage to his body and/or his property and/or the property and/or the bodies of third parties, arising from the use and/or non-use of the product, except in cases where it is determined that said damage was caused due to the sole negligence of the company
• To activate the warranty and receive service for the product, contact the company by phone: 054-667-3655

Information security and privacy

• The company may use the information provided in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used for marketing purposes without permission.
• The company takes common precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the company's control and/or resulting from force majeure, the company will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or used unauthorizedly.
• The company undertakes not to make use of the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.
• Every time you submit a form on the website, you consent to the company or someone on its behalf to use this personal information in order to provide you with information about the products and additional information via email or otherwise, about services and resources related to the company's products. In addition, this personal information may be used for market research purposes. If you wish to remove your personal information from the company's mailing list at any time, call 054-667-3655 . By clicking the "Send" button, I confirm with my signature the form and its conditions.

Intellectual Property

• All intellectual property rights in this sales site are the sole property of TWB Digital LTD.
• Do not copy, reproduce, distribute, publish or use in any other way any information from the website and/or this sales website, unless consent has been given in advance and in writing on behalf of the company.

Law and Jurisdiction

• The interpretation and enforcement of these regulations and/or any action or conflict arising from it will be done in accordance with Israeli law only and the competent court in one of the districts of Tel Aviv-Jaffa, Haifa, Jerusalem or Israel will have exclusive jurisdiction

All rights reserved to TWB Digital Ltd © 2023